In this episode of the Evolve to Succeed podcast, Lee Butler from Town & Country Communications shares his inspiring journey from initially hesitating, to join the family business to becoming a key player in its evolution.
In this episode of the Evolve to Succeed podcast, Lee Butler from Town & Country Communications shares his inspiring journey from initially hesitating, to join the family business to becoming a key player in its evolution.
Summary
On this episode of the Evolve to Succeed podcast, Lee Butler from Town & Country Communications shares his journey from initially not considering joining the family business to becoming a key player in its evolution.
He discusses the challenges of working with family, the importance of adapting to industry changes, and the significance of building strong client relationships.
The conversation also touches on the vision for the future of the business and the significance of family relationships, particularly in the context of parenthood and personal success.
This episode of the Evolve to Succeed Podcast covers…
Lee Butler’s initial journey into the family business.
Balancing family dynamics with business relationships.
The evolution of service in the communications sector.
Adapting to technological changes.
The importance of building strong client relationships.
Transitioning ownership in a family business.
The importance of having fun is essential in relationships and business.
The value of patience.
Chapters
00:00 Introduction to Town & Country Communications
00:58 Lee’s Journey into the Family Business
02:59 Family Dynamics in Business
06:04 Evolution of Town & Country’s Services
08:49 Technological Changes
12:03 Surviving Market Shifts
14:55 Building Strong Client Relationships
21:02 Involving Siblings in the Business
23:50 Transitioning Business Ownership
27:09 Lessons from the Management Buyout Process
34:27 Balancing Roles and Responsibilities
37:50 Personal Growth
40:14 Flexibility and Balance
45:27 Vision for the Future
51:10 Quickfire Insights
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It’s been fantastic because we’ve had the opportunity to step out of the office and the questions have been steered. It’s got everybody opening up and they’ve been a lot more open and honest about what the gaps are, where the holes are and what we need to fill. We’ve taken that away and implemented that in the higher management meetings. We’ve implemented so much from the Evolve sessions that will go towards the company yearly objectives and I hope will continuously improve what we’re trying to do within the business.
I have found the Evolve Peer groups provide a valuable support network with like minded local business leaders, which has created time for reflection outside of the office and as a business we have gained real advice and coaching from the Evolve team.
Just want to take a moment to thank you for all your help and support over the past few years. We’ve absolutely loved the away days with you – they’ve been hugely valuable for us. One of the key take-aways flowing from an earlier Away Day is that we agreed, carefully over time, to renew our team. This has brought in younger staff; and results of this and other decisions speak for themselves. This year, even at the eight-month mark, we’re on track for our best year ever! Your guidance has been instrumental in driving this success and we’re excited to see what the future holds.
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Warren does not see himself as a guru and would be embarrassed to be referred to that way. But when I think of seeking support from my network on any business topic, if not life topic, invariably I’m after someone who has seen, experienced and done it all, from financial to operations to strategy. From big business to little business, but who also understands the importance of family and health, and not just business ‘success’, that person is pretty much always Warren, my guru.
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Evolve offers a fantastic peer group which adds huge value to myself and my business!
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The Evolve Business Accelerator was brilliant for me and my business. Their support helped refine our strategy, expand our services, and achieve significant growth. The mentors were incredibly supportive and provided invaluable insights to plan and scale. All this working alongside such a great peer group of like-minded business owners, where we can all discuss and overcome challenges together! A big thank you to the Evolve team for their support, and I would strongly advise anyone starting out, or already established in business to reach out to Evolve and discuss the help available!
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